The generator above shuffles the whole bank. Below is the rest of it, laid out block by block, so you can read the words before you paste them anywhere.
Hero lines
- An assistant who stays
- Your inbox, answered by a person
- Cover from twenty hours a month
Dedicated assistants and trained support agents, matched to your business and kept on your account — not rotated through a pool every quarter.
We answer email, chat and phone in your name, to your standards, inside response times we are willing to put in writing.
Average assistant tenure with us is 3 years and 4 months. In this industry that is unusual — and it is the entire point.
Team bios
Grace Tolentino — Founder
Grace spent eleven years as an executive assistant before starting the company, which is why she interviews every candidate herself and why the interview involves a real inbox rather than a personality test. She still keeps three clients of her own, so she does not forget what the job is like.
Rafael Duarte — Head of client operations
Rafael matches people to accounts and is quietly ruthless about it — he has turned down business because he could not find the right fit that month. He came from a contact-centre background and holds strong views on how badly quality monitoring is done almost everywhere.
Mirjam Kallio — Training & quality lead
Mirjam built the six-week induction that every assistant goes through, and she still reviews a sample of live work each week. She is the reason our people ask one clarifying question instead of guessing, which sounds small until you have seen the alternative.
Quotes
“I stopped opening my own inbox back in March. Revenue is up 24% and I am no longer working weekends — those two facts are related, and I can show you the numbers.”
Dominic Ashworth, Founder, e-commerce
“Our support queue was 400 emails deep when they took it over. It was under 30 within eight working days, and every reply sounded like us — not like “your query is important to us”.”
Yuki Halvorsen, Head of Customer Experience
“When my assistant went on leave, her replacement arrived already knowing which of our customers hate being telephoned. Somebody had written all of it down!”
Bea Marchetti, Practice Owner
FAQ answers
How do you match us with an assistant?
A 45-minute intake call, then we shortlist two people and you speak to both. If neither feels right, we go again at no cost. About one client in seven meets a third candidate, and we would far rather that than a bad match discovered in week six.
What does an assistant cost us?
Assistants are $34 an hour and support agents $28, in blocks of 20, 40 or 80 hours a month. Unused hours roll into the following month once. There is no setup fee, and no notice period beyond thirty days.
Will our customers know it is outsourced?
Only if you tell them. Your assistant works from your email address, your phone number and your tone of voice, and signs a confidentiality agreement before seeing anything at all. Most clients introduce them internally as part of the team, because functionally that is what they are.
What about security and access?
A password manager with per-account permissions, never shared credentials, and access revoked the day an assignment ends. Devices are monitored and fully encrypted at 256-bit. If your sector has particular requirements, raise them at the intake call and we will confirm in writing what we can meet.
Closing lines
Start by listing everything you did last week that somebody else could have done. It is usually longer than people expect, and it is the fastest way to work out whether 20 hours a month would change anything for you.
Intro calls take half an hour and carry no obligation. If we think you need a part-time employee rather than us, we will say so — that advice has cost us plenty of business and saved a few people a great deal of money.
Sample copy written for this trade. The businesses, people and prices in it are invented – that is the point of placeholder text.