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Every course runs to a published schedule: a live session on Tuesday evenings at 18:30, roughly three hours of coursework between sessions, and a marked assignment at the end of each module. You will know on day one exactly what the next twelve weeks ask of you.

Courses & formats

  • Live online cohorts — Weekly ninety-minute sessions with a tutor and up to 17 other learners, held at 18:30 and again at 12:00 for anyone on a different shift pattern. Every session is recorded.
  • Self-paced modules — The same material without the timetable, open for six months from the day you enrol. Progress saves automatically, and you can move a self-paced enrolment into a live cohort once, free of charge.
  • In-house training — We bring a course to your premises for groups of 8 to 20, rewritten around your own processes and documents. Two days on site, then one follow-up session four weeks later.
  • Assessment & certification — Work is marked against a published rubric by a tutor, then sampled by a second marker. Certificates list module titles, assessment method and total guided learning hours – 42 for a six-week course.

We cap cohorts at 18 learners. It is not a marketing number – above that, tutors stop remembering who is struggling, and the discussion boards turn into a noticeboard. Below it, people speak up in week two rather than week seven, and that changes what they take away.

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Hero lines

  • Learn it properly, at your pace
  • Short courses that actually finish
  • Skills you can use on Monday

Fourteen quality-assured courses, each between 6 and 12 weeks, taught live online with recordings for the evenings when life gets in the way.

Cohorts of 18, a tutor who marks your work by name, and a certificate that lists the hours you genuinely completed.

We publish our completion rates. Last year 78% of enrolled learners finished – across the sector the figure is closer to a third.

Team bios

Vera Lindqvist — Lead tutor, data & reporting

Vera taught at a technical college for eleven years before moving online, and she still marks with a pen on printed work because she says a screen makes her generous. She wrote our assessment rubric and defends every line of it.

Omar Bensalem — Curriculum designer

Omar rebuilds one course a term from scratch, on the theory that anything older than three years is quietly teaching last year's practice. He is the reason the flagship programme went from 16 weeks to 12 and lost nothing at all.

Grace Otieno — Learner support lead

Grace answers the phone that rings at 19:45 when an assignment is due at midnight. She has a rule that nobody is allowed to apologise for asking, and she enforces it cheerfully. Before this she managed a public library.

Quotes

“I have started three online courses in my life and this is the first one I finished. The difference was that somebody noticed when I went quiet in week four and emailed me about it.”

Daniel Krause, Completed the twelve-week programme

“My employer paid the £680 expecting a certificate. What I actually brought back was a rewritten reporting process that saves our team about six hours a month.”

Ana Ferreira, Operations analyst

“The feedback on my first assignment was longer than the assignment. I was mildly offended for a day and then I rewrote the whole thing – she was right!”

Jae-won Sohn, Self-paced learner

FAQ answers

Do I need prior qualifications?

For eleven of our fourteen courses, no. The three advanced ones ask for either a completed intermediate course or two years in the role, and where you are unsure we will look at a sample of your work rather than a list of certificates.

What if I miss a live session?

Recordings go up within 24 hours and the tutor posts a short written summary of anything that came out of the discussion. Miss more than four sessions of twelve and we will suggest moving you to the next cohort at no charge.

Is the certificate recognised by employers?

Our courses are quality-assured by an independent body that audits us every two years and samples marked work each term. We are careful with the word “accredited” – it means assessment was externally checked, not that any employer is obliged to accept it.

Can my employer be invoiced?

Yes. Send a purchase order and we will hold the place for 14 days. Payment terms are 30 days, and for groups of 12 or more we discount 15% and assign a single account contact who handles enrolments and reporting.

Closing lines

The next intake opens on 3 September and closes when the cohorts fill, which for the two most popular courses is usually about three weeks earlier than we expect. Syllabuses for all fourteen are free to download, with no form to complete first.

If you are not sure which level fits, book a twenty-minute taster session. You sit in on a live class, say nothing at all if you prefer, and leave with an honest recommendation – occasionally that we are not the right fit for you.

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